Online/Virtual Resources

Students that have questions or concerns about whether they are experiencing symptoms related to COVID-19 should immediately call their healthcare provider or member services number through their insurance plan.  For students that need guidance or may not have a provider or insurance, the has established a hotline. That number is: 844.442.2681.

Services available for ALL students

JED Foundation:

 

Telehealth Services

  • Telehealth services (on-line or by phone doctor’s visits) are available for all students through United Healthcare StudentResources HealthiestYou program by Teladoc. Download the HealthiestYou mobile app, call 1.855.870.5858 or go online at .
  • Telehealth services are available at no charge to students enrolled in the USG Student Health Insurance Plan (SHIP)
  • Students not enrolled in the SHIP program pay $40 per visit.
  • Behavioral Health Visits
    • Students enrolled in the SHIP program have access to licensed therapists and psychologists at no charge at .
    • Students not enrolled in the SHIP program have access to licensed therapists and psychologists through for a monthly charge of $180.

Optum Support Line

  • To support students who may be experiencing anxiety or stress following the recent developments around COVID-19, UHCSR is offering an Emotional-Support Help Line, through Optum, providing access to specially trained mental health specialists.
  • Optum’s toll-free help line number, 866.342.6892, will be open 24 hours a day, seven days a week, for as long as necessary. The service is free of charge to all students.

Additional information for Students enrolled in the USG SHIP program

Access to Medical Care, Coverage

  • If a student thinks they may have been exposed to COVID-19 or are experiencing symptoms of the disease, students should immediately call a provider. To find a network provider, visit  or utilize their UHCSR mobile app.
  • All testing for COVID-19 will be covered by UHCSR at no charge.
  • Additional updates will be made on United Healthcare StudentResources website at:  .

Student Assistance Program

The USG SHIP program offers a student assistance program through Optum which provides a wide range of resources to students telephonically. The phone number is available on your UHCSR Mobile App or your .

  • Counseling - 24/7 access to crisis intervention services and confidential counseling from licensed clinicians.
  • LiveAndWorkWell.com - health risk assessments, health/fitness calculators and other helpful resources.
  • Legal and Financial Services - provides help with issues such as credit card debt, divorce, child custody and shelter from abusive relationships.
  • Mediation - access to a national network of mediators to help resolve family-related disputes such as divorce, separation, child custody, visitation and support.